Who we work with
Companies that trust Nearby CX
A growing list of businesses we support, in multiple languages.
A dedicated team speaking French, English, Spanish, Italian, Portuguese, Swedish, German, and Dutch, supporting your customers wherever they are.
What makes working with us different from a large offshore provider.
Including Swedish, German, and Dutch, which are rare in traditional offshore hubs.
Real-time responses for your European customers. No overnight delays.
Your customer data handled the right way, from day one.
No anonymous agents rotating every few months.
Through your existing tools, or ours, whichever fits your workflow.
Fast, accurate responses in your customers' native language.
Real-time conversations that turn browsers into buyers.
A calm, professional voice in the language your customer trusts.
Proactive welcome and check-in calls that catch problems before they become cancellations — never a sales pitch in disguise.
We plug directly into your existing helpdesk (Zendesk, Freshdesk, Gorgias) and get up to speed in days.
No helpdesk yet? We bring a ready-to-go support stack, so you can start from day one.
We focus where multilingual, human support makes the biggest difference.
Multilingual pre- and post-purchase support that reduces cart abandonment and turns first-time buyers into repeat customers.
Onboarding help and technical support in your users' own language, so a rough first week doesn't turn into a lost subscription.
Client intake, scheduling, and inquiry triage, handled with the same care your own team would bring.
Multilingual support for producers and suppliers selling across borders: order questions, logistics updates, buyer communication.
Trust-sensitive, security-first support for regulated and recurring-revenue businesses, built on the same GDPR-compliant infrastructure as the rest of our service.
Multilingual support for electric vehicle makers, charging networks, and fleet platforms: charging issues, account and billing questions, handled with the same professionalism as the rest of our service.
Nearby CX was built on a simple observation: most support providers cover English and maybe Spanish well, but Swedish, German, and Dutch speakers are hard to find in traditional offshore hubs.
We work as a dedicated team that integrates directly into your existing tools or brings its own. No long onboarding, no anonymous agents rotating every few months. Just a stable team that learns your customers.
If your customers don't speak English and you don't want to build an entire in-house team, we'd love to talk.
A growing list of businesses we support, in multiple languages.
We take data protection seriously, not as a checkbox, but as part of how we work every day.
We operate under a formal Data Processing Agreement (DPA) with every client, in line with UK and EU GDPR.
Each customer's data is only accessible to the agent(s) assigned to that account.
Ask us for our Data Processing Agreement and data handling guide before you commit to anything.
Tell us who you support and in which languages, and we'll tell you how we can help.